Three people's daily job. Now one person, with three hours to spare.
A commercial print business ran orders from their website and Amazon through three people every day: pulling order lists, cleaning them for their commercial printer, reconciling what printed back into tracking. Two verification gates, dozens of formatting rules living in three heads, no SOP anywhere. They'd already bought off-the-shelf tools and a couple of "bespoke" systems that changed nothing.
The mapping took an afternoon and the build took about a week. What took six months was everything around it: coordination, meetings, and the other work already in flight. That gap is the thing I'm actually hired to remove. It took the work off two people entirely and gave the third back three-plus hours a day — and that third person alone is worth roughly $650 a month at a modest loaded rate, before you count the two who no longer touch it at all. The engagement returned a multiple of itself inside the first quarter.